Shipping & Returns

How Our Made-to-Order Model Works

BYDAZED doesn't do warehouses full of unsold stock. Every piece is produced when you order it — made specifically for you by our production partner. That means zero waste, no overproduction, and a product that was literally made because you wanted it.

The trade-off? It takes a few days longer than grabbing something off a shelf. We think that's worth it.

Here's what to expect after you hit "Add to Cart":

Timeline — From Order to Doorstep

Step 1: Order Confirmed
You'll receive an order confirmation email immediately after checkout.

Step 2: Production (2–5 business days)
Your piece enters production. Because it's made to order, this step takes 2–5 business days. You can't rush craftsmanship.

Step 3: Shipped + Tracking
Once produced, your order ships with tracked delivery. You'll receive a shipping confirmation with a tracking link via email.

Step 4: Delivery

  • Scandinavia & EU: 3–7 business days after dispatch
  • UK: 5–10 business days after dispatch
  • Rest of World: 7–12 business days after dispatch

Total estimated delivery: 5–12 business days (EU) or 9–17 business days (International) from the date you order.

Shipping Zones & Costs

We currently ship to: Norway, Sweden, Denmark, Finland, United Kingdom, Germany, Netherlands, Switzerland, and the rest of Europe.

  • Free shipping on all orders over €99 (ca. 1.099 NOK)
  • Orders under €99: Shipping calculated at checkout based on destination
  • All shipments are tracked via DHL or your local postal service

Customs & Duties
Orders shipped outside the EU may be subject to import duties, taxes, or customs fees. These are the responsibility of the buyer and are not included in the product price or shipping cost.

Returns

We accept returns within 14 days of delivery, as long as the item meets these conditions:

  • Unworn and unwashed
  • In original condition with tags attached
  • You have your order number ready

To start a return:

  1. Email support@bydazed.com with your order number and reason for return
  2. We'll send you return instructions within 24 hours
  3. Ship the item back (customer covers return shipping)
  4. Once we receive and inspect the item, your refund is processed within 5–10 business days

Refunds cover the item price only — original shipping costs are not refunded.

Note: Because every piece is made to order, we encourage you to check the size guide carefully before ordering. We want you to keep what you buy.

Faulty or Wrong Items

Received something damaged, defective, or not what you ordered? We've got you.

  • Contact us within 7 days of delivery at support@bydazed.com
  • Include photos of the issue
  • We'll replace or fully refund the item — no questions asked
  • You won't pay for return shipping on faulty items

Exchanges

Due to the made-to-order nature of our products, we do not offer direct exchanges. If you need a different size or color:

  1. Return the original item (standard return policy applies)
  2. Place a new order for the correct item

We know it's not ideal — it's the reality of made-to-order production. But we'd rather make each piece fresh for you than stockpile inventory.

Track Your Order

Already ordered? Track your piece here:
→ TRACK YOUR ORDER

Still Got Questions?

Hit us up: support@bydazed.com
We respond within 24 hours. Usually faster.

EST. 2026. Built with Intention.